View My Temu Orders - Complete Guide

Learn how to access and view your Temu order history, check order status, track shipments, and manage your purchases across all devices and platforms.



Quick Order Access

📱

Mobile App

Access orders through Temu mobile app

💻

Website

View orders on Temu.com desktop site

📧

Email

Check order confirmations in email

Method 1: View Orders on Mobile App

Step-by-Step Guide

  1. 1
    Open Temu App

    Launch the Temu mobile app on your phone or tablet

  2. 2
    Sign In to Account

    Log in using your email, phone, or social media account

  3. 3
    Tap Profile Icon

    Click your profile picture or "Me" tab at bottom right

  4. 4
    Select "My Orders"

    Find and tap the "My Orders" or "Order History" option

  5. 5
    Browse Your Orders

    View all orders with status, tracking, and details

Mobile App Features

  • • Real-time order status updates
  • • Push notifications for delivery
  • • One-tap order tracking
  • • Quick reorder functionality
  • • Photo-based return requests
  • • Barcode scanning for products
  • • Offline order viewing
  • • Direct seller messaging
  • • Order sharing capabilities
  • • Payment method management

Method 2: View Orders on Desktop Website

Desktop Access Steps

  1. 1
    Go to Temu.com

    Open your web browser and navigate to Temu.com

  2. 2
    Click "Sign In"

    Find the sign-in button in the top right corner

  3. 3
    Enter Login Credentials

    Input your email/phone and password

  4. 4
    Access Account Menu

    Hover over your profile name/icon in top right

  5. 5
    Click "My Orders"

    Select orders option from dropdown menu

Desktop Website Benefits

  • • Larger screen for detailed viewing
  • • Multiple order comparison
  • • Easy printing of receipts
  • • Advanced filtering options
  • • Bulk actions on orders
  • • Keyboard shortcuts support
  • • Extended search capabilities
  • • Better file download options
  • • Multi-tab browsing
  • • Copy-paste functionality

Understanding Your Order Information

Order Status Types

Processing

Order received and being prepared for shipment

Shipped

Package has left warehouse and is in transit

In Transit

Package is traveling to your address

Out for Delivery

Package is with local courier for delivery

Delivered

Package has been successfully delivered

Cancelled

Order has been cancelled before shipping

Order Details Explained

Basic Information

  • Order Number: Unique identifier for tracking
  • Order Date: When you placed the order
  • Total Amount: Final price including taxes and shipping
  • Payment Method: How you paid for the order
  • Delivery Address: Where the package will be sent

Tracking Information

  • Tracking Number: Code to track package progress
  • Carrier: Shipping company handling delivery
  • Estimated Delivery: Expected arrival date
  • Ship Date: When package left warehouse
  • Delivery Updates: Real-time location updates

Finding Specific Orders

Search and Filter Options

Search Methods

  • 🔍
    Order Number Search

    Enter full or partial order number

  • 🏷️
    Product Name Search

    Search by item name or description

  • 📅
    Date Range Search

    Filter by order placement date

Filter Options

  • 📊
    Order Status

    Filter by processing, shipped, delivered

  • 💰
    Price Range

    Filter by total order amount

  • 🏪
    Seller Filter

    View orders from specific sellers

Quick Filter Shortcuts

📦

All Orders

Processing

🚚

Shipped

Delivered

Can't View Your Orders? Troubleshooting

Wrong Account Login:
  • Ensure you're signed into the correct account
  • Check if you used different email/phone numbers
  • Try social media login if originally used
  • Reset password if you've forgotten credentials
Orders Not Showing:
  • Check order filters and clear any restrictions
  • Verify the date range settings
  • Refresh the page or restart the app
  • Check internet connection stability
Technical Issues:
  • Clear browser cache and cookies
  • Update the Temu app to latest version
  • Try accessing from different device
  • Contact customer support if issues persist
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