Complete guide to canceling your Temu order. Learn when you can cancel, step-by-step instructions, and what to do if cancellation isn't available.
Temu orders can typically only be canceled within a short window after placing them. The sooner you act, the better your chances of successful cancellation.
First, you need to find the order you want to cancel:
Look for the cancellation option:
Choose why you want to cancel:
Complete the cancellation process:
After successful cancellation:
If you can't find the cancel button:
For orders that can't be canceled through normal means:
Using the Temu mobile app:
You can return most items within 90 days of delivery for a full refund. This may be easier than trying to cancel a shipped order.
If the package hasn't been delivered yet, you can refuse to accept it. The package will be returned to sender and you'll get a refund.
As a last resort, contact your bank or credit card company to dispute the charge, though this should only be used for genuine issues.